At SHEMROCK Heritage, we respect your privacy and are committed to protecting the personal information of parents, guardians, children, website visitors, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit shemrockheritage.com, submit an enquiry, apply for admission, contact us, or otherwise interact with SHEMROCK Heritage.

By using this website or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Parent/guardian name

• Child’s name, age, date of birth, or other admission-related information

• Mobile/telephone number

• Email address

• Residential area, city, or address

• Programme or admission preferences

• Information submitted through enquiry, admission, registration, career, event, or contact forms

• Messages or information shared with us through telephone, email, WhatsApp, or other communication channels

• Technical information such as IP address, browser type, device information, referring page, pages visited, and website usage data

• Any other information you voluntarily provide to us

Where information relating to a child is required, we expect it to be provided by or with the involvement of the child’s parent or lawful guardian.

2. How We Use Your Information

We may use the information collected to:

• Respond to admission and general enquiries

• Contact parents or guardians regarding programmes, admissions, school visits, events, or services

• Process admission or registration requests

• Provide information requested by you

• Communicate important school-related information

• Improve our website, services, and user experience

• Understand the effectiveness of our marketing and communication activities

• Send relevant updates or promotional communications where permitted

• Maintain administrative and operational records

• Prevent misuse, fraud, or security threats

• Comply with applicable legal and regulatory requirements

We do not intend to sell or rent your personal information to third parties.

3. Children’s Privacy

As a preschool and early education institution, protecting children’s information is especially important to us.

Information about a child may be collected when a parent or guardian submits an admission, registration, event, or enquiry form or provides such information directly to the school.

We use children’s information only for legitimate educational, admission, administrative, safety, communication, or school-related purposes.

Parents or lawful guardians may contact us if they have questions or concerns regarding personal information relating to their child.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure website performance.

Some cookies may also be associated with analytics or advertising services used to understand how visitors reach or interact with our website.

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.

5. Analytics and Advertising

We may use website analytics, advertising, or measurement technologies to understand website traffic, visitor behaviour, campaign performance, and enquiries generated through digital channels.

These services may collect technical information such as device details, browser information, IP address, website interactions, or referral information in accordance with their respective privacy practices.

Where required, appropriate consent mechanisms may be used for cookies or similar technologies.

6. WhatsApp, Phone, Email and Other Communications

If you provide your contact details through our website or communicate with us directly, we may contact you regarding your enquiry, admission request, school visit, event, programme, or related services.

Communication may take place through telephone calls, SMS, email, WhatsApp, or other appropriate channels.

Where applicable, you may request that promotional communications be discontinued by contacting us.

7. Sharing of Information

We may share personal information only when reasonably necessary with:

• Authorised school personnel

• Service providers supporting website hosting, communications, technology, analytics, marketing, or administrative operations

• Professional advisers or consultants where necessary

• Government, regulatory, judicial, or law-enforcement authorities where disclosure is required by applicable law

Service providers are expected to process information only for the purposes for which it has been provided and subject to applicable privacy and security requirements.

8. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet-based website, electronic transmission, or storage system can be guaranteed to be completely secure. Users should therefore exercise reasonable care while sharing information online.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including admission processing, parent communication, administration, record keeping, dispute resolution, and compliance with applicable legal obligations.

Information that is no longer reasonably required may be deleted, anonymised, or securely disposed of, subject to applicable requirements.

10. Your Choices and Rights

Subject to applicable law, you may contact us to:

• Request information about personal data provided to us

• Request correction of inaccurate or incomplete information

• Request deletion of information where appropriate

• Withdraw consent where processing is based on consent

• Request that promotional communications be stopped

• Raise a privacy-related concern or grievance

Certain information may need to be retained where required for legitimate administrative, contractual, safety, or legal purposes.

11. Third-Party Links

Our website may contain links to external websites or third-party services.

SHEMROCK Heritage is not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Photographs, Videos and School Activities

Photographs or videos from school activities, celebrations, events, or educational programmes may be used for legitimate school communication, documentation, or promotional purposes, subject to applicable permissions and school policies.

Parents or guardians with concerns regarding the use of their child’s photographs or videos may contact the school.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, operational practices, or applicable legal requirements.

Any revised policy will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

14. Contact Us

For questions, concerns, corrections, or requests relating to this Privacy Policy or your personal information, please contact:

SHEMROCK Heritage
Behind Jai Apartments, Rajapur, Block F
Sector 9, Rohini
Delhi – 110085, India

Email: heritage@shemrock.com
Website: shemrockheritage.com

When contacting us regarding personal information, please provide sufficient details for us to identify and appropriately respond to your request.

SHEMROCK Heritage is committed to maintaining the privacy and trust of the families and individuals who interact with our school and website.